Question 1

How does Rostersmith generate rosters?

Accepted Answer

Rostersmith uses a constraint-based optimisation engine that evaluates thousands of possible assignments simultaneously. You define your scheduling rules once, and the solver produces a compliant first draft in under a second for any team size.

Question 2

Can I manually override the generated roster?

Accepted Answer

Yes. You can lock any cell, change any assignment, and re-solve around your decisions. Every change creates a new version so nothing is ever lost. The system validates constraints in real time as you edit.

Question 3

How does Rostersmith ensure fair shift distribution?

Accepted Answer

The fairness engine tracks on-call, weekend and shift distribution across all staff over time. Real-time dashboards show workload metrics, standard deviations and per-practitioner breakdowns. The solver actively balances assignments as part of roster generation.

Question 4

What healthcare specialities does Rostersmith support?

Accepted Answer

Rostersmith adapts to any healthcare discipline including radiology, pathology, emergency medicine, anaesthetics, nursing and general practice. Each deployment uses discipline-specific vocabulary, position titles, scheduling rules and interface customisation.

Question 5

Is my data secure and isolated?

Accepted Answer

Each organisation gets its own subdomain with complete data isolation. Rostersmith uses multi-factor authentication, role-based access control, full audit trails and enterprise-grade hosting on EU data centres. All data handling is POPIA-aligned.

Question 6

How much does Rostersmith cost?

Accepted Answer

Pricing is per practitioner per month excluding VAT. Starter from R249, Professional R410, Business R549. Enterprise pricing is custom. All plans include a 14-day free trial and annual billing offers a 20% discount.

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