Privacy Policy

Last updated: March 2026

1. Information We Collect

When you use Rostersmith, we collect information you provide directly: your name, email address, practice name, and scheduling data. We also collect usage data such as login timestamps and feature interactions to improve the service.

2. How We Use Your Information

We use your information to provide and maintain the Rostersmith service, send roster notifications, respond to support requests, and improve our product. We do not sell your personal data to third parties.

3. Data Storage and Security

Your data is stored on Neon Postgres with encryption at rest and in transit. Authentication is handled by Clerk with SSO support. Each tenant's data is fully isolated. We apply security headers including HSTS, Content Security Policy, and X-Frame-Options on all responses.

4. Data Sharing

We share data only with service providers necessary to operate Rostersmith (hosting, email delivery, authentication). We do not share your scheduling data with other tenants or third parties.

5. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. Practice administrators can export all data via the built-in Excel and CSV export features.

6. Contact

For privacy-related questions, contact us at privacy@rostersmith.co.za.