Pricing

Frequently asked questions

What counts as a doctor?

Any provider who appears on the roster and is marked as schedulable. Retired, excluded, or teleradiology-only providers don't count toward your plan limit. Admin users and viewers are free on all plans.

Can I change plans?

Yes. You can upgrade or downgrade at any time. When upgrading, the new rate applies immediately with a pro-rated credit for the remainder of your current billing period. When downgrading, the change takes effect at your next billing date.

Is there a contract?

No. All plans are month-to-month with no long-term commitment. Annual billing is available at a 20% discount but you can cancel at any time and receive a pro-rated refund for unused months.

How does the free trial work?

You get full access to all features on the Professional plan for 14 days, no credit card required. At the end of your trial, choose the plan that fits your practice or your data remains available in read-only mode.

What support is included?

Starter plans include email support with a 48-hour response time. Professional plans include priority email with a 12-hour response time. Enterprise plans include a dedicated success manager and phone support.

Is my data secure?

Yes. Data is stored on Neon Postgres with encryption at rest and in transit. Authentication is handled by Clerk with SSO support. Each tenant's data is fully isolated. We apply security headers including HSTS and CSP on all responses.